Topics Covered

Exam Overview

• Eligibility Criteria
• Domains and Questions on the Exam
• Exam Administration & Tips
   

Health Care Operations 

• Define enterprise risk management (ERM) and the benefits of an ERM program 
• Identify the key components of developing a risk management program, including the risk management professional’s role and responsibilities.
• Articulate key issues concerning health care organization governance
• Describe the elements and importance of policy and procedure management
• Discuss various aspects of employee and environmental safety
• Create a list of exposures that deal with organizational advertising liability

Clinical/Patient Safety

• Identify the clinical areas that provide the greatest risk exposures in health care 
• Discuss the importance of having a patient safety infrastructure to support a patient safety program
• Review new rule for Patient Safety Organizations and/or Hospital Engagement Network affiliation
• Explain the Just Culture concept and its impact on reporting patient safety events
• Describe the components of a high reliability organization
• Summarize the concepts behind the study of Human Factors
• State the NPSF patient safety goals
• Identify the primary organizations that influence patient safety initiatives in health care
• Discuss the value of patient and family participation in patient safety
• Summarize the components of a successful disclosure

Risk Financing

• Examine alternatives in risk financing techniques, such as retention and transfer 
• Describe the types of insurance
• Explain the difference between claims-made and occurrence insurance

Claims and Litigation

• Examine the claims management process from the occurrence of the event to resolution of the claim
• Distinguish between a claim, a potentially compensable event, and a lawsuit
• Describe the types of liability
• State the value of collecting claims data

Legal & Regulatory

• Examine the value of ethics as a cornerstone in the delivery of health care
• Describe the informed consent process and its impact on patient care
• Summarize key regulations and laws that govern patient care, data management, payment, employment, and workplace safety in the health care environment
• Discuss accreditation, licensure and surveying bodies and the value of participating

FACULTY

Joyce Benton, Douglas Borg & Kelly Clement

Ann Gaffey, Karen Garvey & Josh Hyatt

Continuing Education Credit Information

ASHRM Credit
This program is approved for 13 contact hours of continuing education credit toward fulfillment of the requirements of ASHRM designations of FASHRM (Fellow) and DFASHRM (Distinguished Fellow), and toward CPHRM renewal – for those who hold the designation at the time of the program.

Continuing Nursing Education (CNE)
American Society for Health Care Risk Management is accredited as a provider of nursing continuing professional development by the American Nurses Credentialing Center's Commission on Accreditation. This program has been approved for 13 contact hours.

Format

13 hours of on-site application. 

Completion Requirements 

You will receive a Certificate of Completion upon completion of the following:

• Full on-site attendance
• Completion of evaluation taken within two weeks of the course

Learn more about the content covered in this program or email ashrmed@aha.org for questions about this program.