The Patient Safety Certificate Program is designed for risk and patient safety professionals to identify and apply patient safety concepts to support improved patient care and organizational outcomes. The certificate program uses a “blended learning” approach, with attendees beginning with an online learning component reviewing core patient safety topics before the 2-day in-person sessions. During the in-person sessions, participants will receive an in-depth discussion or review of patient safety topics, collaborate with colleagues, and learn and utilize the application of various tools used in patient safety, earning 18 hours of continuing education credits.
Participants will collaborate with colleagues and faculty to complete a SWOT (Strengths, Weaknesses, Opportunities, and Threats) matrix with current patient safety issues, participate in an FMEA (Failure Mode and Effects Analysis) exercise, AHRQ (Agency for Healthcare Research and Quality) case study, providing guidance for media interaction, disclosures, and RCA (Root Cause Analysis) case studies and final reports.
Participants will leave this course with the ability to empower their organization's ongoing conversations about the central concepts of patient safety, improve patient outcomes by applying key patient safety concepts, and lead organizational efforts to build patient safety concepts into the existing structure.
Benefits of the Patient Safety Certificate Program
Attendees will learn about the core components of clinical patient safety. Upon completing this program, participants will be able to:
- Empower the organization's ongoing conversations about the central concepts of patient safety.
- Improve patient outcomes by applying key patient safety concepts.
- Lead organizational efforts to build patient safety concepts into the existing structure.
Who should take ASHRM's Patient Safety Certificate Program?
This course is open to any professional working in risk or patient safety, novice to expert, who is interested in advancing the knowledge of patient safety concepts and effectively applying tools & skills to generate positive change at your organization.
Topics Covered:
Online Module
The online module will provide a comprehensive review of the core concepts of patient safety covered during the in-person portion of the course. This provides participants with the baseline knowledge required for the in-person course focusing on the application of patient safety concepts.
- Past, Present, and Future
- Patient Safety Science
- Infrastructure
- Just Culture
- Human Factors
- Communication
- Data Collection and Use
- RCA
- Disclosure
- Managing Staff
- Patient Safety Organizations
2-Day In-Person Module
The 2-day in-person portion of the course is highly interactive, with multiple opportunities to collaborate with colleagues to explore topics is greater depth and walk through various tools.
- Patient Safety Today
- Patient Safety Science
- Human Factors & Communication
- Failure Mode and Effects Analysis
- Apparent Cause Analysis
- RCA
- Crisis Communication
- Disclosure
- Building Patient Safety into an Organization
- Patient Safety Data
- Sustaining Change