High Reliability in Action: Reducing Risk through Team Training

Event Schedule by Time Zone: 
Pacific: 10 AM to 11 AM | Mountain: 11 AM to 12 PM | Central: 12 PM to 1 PM | Eastern: 1 PM to 2 PM

Achieving high reliability in health care requires more than just a commitment to safety—it demands action. In an evolving health care landscape, team training is a powerful tool for equipping professionals with the skills needed to navigate complexity, mitigate risk, and enhance patient safety.

Effective Enterprise Risk Management recognizes that patient safety is deeply connected to the resilience and well-being of health care teams. To build a culture of high reliability, teams must be equipped with practical strategies that strengthen teamwork, communication, and leadership. TeamSTEPPS is a proven framework that enhances collaboration in health care settings, providing essential tools for improving communication, promoting shared leadership, reinforcing mutual support, and enhancing situational awareness. These foundational elements not only reduce risk but also drive better patient outcomes and staff satisfaction.

Health care risk professionals are key players in this effort, offering strategic insights to strengthen team performance and minimize enterprise risk. Join us to explore how actionable team training can transform risk reduction into high reliability in health care.

Why Attend:

Achieving high reliability requires more than a commitment to safety—it demands action. This session explores:

• How team training helps navigate complexity, mitigate risk, and support staff well-being
• The use of TeamSTEPPS to improve communication, promote shared leadership, and enhance situational awareness
• The strategic role of health care risk professionals in driving reliable, resilient systems

Learning Objectives:

1. Demonstrate an understanding of TeamSTEPPS principles and tools

2. Apply TeamSTEPPS principles and tools to address identified needs and minimize enterprise risk within your organization.

3. Identify how health care risk professionals can support and connect TeamSTEPPS into efforts to becoming a highly reliable organization.

Speaker:

Rhonda Fischer, RN, BSN, CEN, believes in “stronger together.” As a bedside nurse and clinical team leader with more than 30 years of experience, she is passionate about the power of teamwork and its ability to create both a safe and positive patient experience and a resilient, purpose-driven workforce. A nationally recognized conference presenter and motivational speaker, Rhonda has been inspiring and empowering leaders and their teams since 2010. She has also been a TeamSTEPPS Master Trainer since 2009, helping teams achieve successful and sustainable change through communication and teamwork training. Her engaging speaking style inspires others to never lose sight of what fuels their professional passion, their commitment to the patient experience, and their ability to make a difference.

Tonya Martino, RN, BSN, ND, is the Clinical Director for Team Performance for UW Medicine – WWAMI Institute for Simulation in Healthcare (WISH), where she leads efforts to improve the function, efficacy, and safety of healthcare teams throughout the health system. Tonya has a background in nursing and patient safety. She currently serves as lead faculty for TeamSTEPPS Master Training programs at both a local and national level and has partnered with entities such as the American Hospital Association, American College of Surgeons AEIs, and Society for Simulation in Healthcare to share how effective team performance can enhance patient outcomes. Tonya is also a Course Director for course offerings within the Master of Healthcare Simulation Science Program at the University of Washington.

Member: $39.00
Non-Member: $99.00