Patient and Care Provider Tool
Use the Patient and Care Provider Tool as a starting point for customizing your own tool. Effective communication between the care provider and a patient is an essential step in building an open, shared decision-making and trusted relationship. Communication is one key to the delivery of high-quality outcomes and patient satisfaction scores. Customize the tool to your service line areas, population of patients served and identified patient needs. Provide the tool to new patients or as they are preparing for a follow up or next scheduled outpatient visit.
Related Resources
Toolkits/Methodology
This tool assists the care provider in ensuring adequate handoff communication to assist in safe transfer of patients to higher acuity care.
Playbooks
The playbook to assist the risk professional, office manager, and/or care providers in overseeing the task of managing risk for physician office…
On-Demand Educational Webinars
Discover what to consider when striving to improve communication processes among staff as well as between patients/families and the health care team.
e-Learning
Learn to define and mitigate risks surrounding telemedicine to protect against evolving legal risks and improve the patient experience.
e-Learning
Learn more about the significance and impact communication issues have in health care, as well as strategies to prevent and remedy those problems…
Guides/Reports
Crisis communications reference materials for health care risk managers, executives, attorneys, communication professionals and providers.