Crisis Standards of Care: The Risk Management Perspective - Part 3

Speaker Bios

Pamela Popp has managed and internalized some of the largest health care liability claim programs nationally, including Stanford University Medical Center, Tenet Healthcare, Spectrum Healthcare Serves, and SSM Health Care. She has served in risk and claims management consulting roles on the brokerage sides as well as in-house with several large malpractice carriers. In her current role, Pamela manages the GB Healthcare Risk Consulting Practice, working with self-insured clients to identify, mitigate and prevent risks, enhance the patient experience, and educate providers on the strengths of disclosure and apology programs. Pamela has been involved in risk management organizations at the local, state and national level over 30 years. She served as the president of ASHRM and a multi-year board member, as well as a president of the American Hospital Associations’ Certification Center. Pamela served as board president of the International Center for Captive Insurance Education, ICCIE, and continues as a faculty member on health care captive and risk financing topics. She has served on committees of the Vermont Captive Insurance Association, VCIA; Physician Hospitals of America, PHA; and is a frequent speaker and author on risk, claims and risk financing topics. Pamela is licensed to practice law in both Missouri and Illinois. She serves as adjunct faculty on risk and insurance for Regis University in Denver. She received her bachelor’s degree from Truman State University, dual masters from Webster University, and her Juris Doctor from St. Louis University. She is a Distinguished Fellow with ASHRM and a Distinguished Service Award recipient. Pamela recently was recognized with the Harry and Dorothy Goodell Award from RIMS, in recognition of lifetime industry leadership, innovation, and commitment.

Drew Graham started his practice with Hall Booth Smith, P.C. in 1992, developing expertise in traditional medical and professional negligence. In 1996, Mr. Graham created the firm’s Long Term Care Practice Group in response to industry demand for specialist attorneys in the evolving area of long-term care litigation. As chair of the LTC Practice Group, Mr. Graham is committed to making it the go-to resource for health care providers facing the challenges of a complex and highly regulated specialty. The group has grown to include over 20 attorneys, each with an in-depth appreciation of the industry. Mr. Graham is frequently called to assist with the management of batch claims, complex discovery, and trial.

He works with counsel across the country on developing strategies to address damages in all types of medical cases. Mr. Graham is actively involved in numerous professional organizations and is a frequent speaker at industry and legal meetings. He is peer-rated AV by Martindale Hubbell. He lives in New York with his wife and daughters.