Evaluating Your TPA - Metrics and Value
ASHRM On-Demand Webinar
Member: $39.00 CE Credit: 1 Domain: Risk Finance Level: Foundational
Throughout this prerecorded webinar, you will learn how to showcase your claims program while also making sure that you are getting the services you need from your third-party administrator (TPA).
Often a risk manager will inherit a claims program outsourced to a TPA but not have any idea how to know how to measure their effectiveness. However, the success of the claims program (and the TPA's performance) can have a significant financial impact on the facility. This session will look at metrics and measures of effectiveness as seen by a risk manager and an actuary.
Objectives:
- • Demonstrate the performance metrics of a successful claims program.
- • Assess how a TPA can impact the present and future claims costs.
- • Apply measurement tools to case studies to determine program effectiveness.
Presenters:
Pamela L. Popp MA JD DFASHRM CPHRM DSA AIM
Vincent F. Yezzi FCAS, MAAA
Question? Contact ASHRM@aha.org