On-Demand Educational Webinars

An overview of the cognitive interviewing (CI) protocol and development, delivery, and initial successes of two CI training programs.
Best practices and a road map for those responsible for patient safety for how to design and implement a procedural sedation risk assessment.
This presentation addresses how "bad apple" claims can spiral into complex situations involving licensing and accreditation issues, criminal investigations, and ethical dilemmas.
Learn how to showcase your claims program while also making sure that you are getting the services you need from your third-party administrator (TPA).