On-Demand Educational Webinars
Discover what to consider when striving to improve communication processes among staff as well as between patients/families and the health care team.
Learn how health care's application of Enterprise Risk Management aligns with and varies from the experience of other industries.
An overview of the cognitive interviewing (CI) protocol and development, delivery, and initial successes of two CI training programs.
This webinar discusses the key role risk managers play to prevent opioid-induced respiratory compromise.
Best practices and a road map for those responsible for patient safety for how to design and implement a procedural sedation risk assessment.
This presentation addresses how "bad apple" claims can spiral into complex situations involving licensing and accreditation issues, criminal investigations, and ethical dilemmas.
Learn how to showcase your claims program while also making sure that you are getting the services you need from your third-party administrator (TPA).