Resource Library

Learn why efficiency matters in your MedMal claims process and how your organization can benefit by embracing an early resolution ethos.

Building on Part 1 and 2, review the next steps in defending cases that arise during the pandemic.

Stay ahead of the hardening insurance market by examining how excess pricing is determined and learning about the use of alternative program structures to mitigate the increased cost.

Learn the key elements of an emergency management program for clinical services and clinical processes for maintaining services in an emergency.

Boston Medical's unique peer review model so other organizations may realize similar reductions in unanticipated perinatal outcomes.

Prepare for a Crisis Standard of Care Plan implementation, including new risks that may arise as resources become more scarce.

This webinar discusses how a Crisis Standard of Care (CSOS) impacts care provision, ultimately providing guidance on rationing of care.

This webinar discusses ERM as a holistic approach and how it ensures that clinical safety and risk management assume their proper roles as part of the cross-functional ERM leadership team.

This webinar discusses how a physician's behavior can create patient safety concerns and how the risk manager can influence culture of safety and employee morale.

Discover what to consider when striving to improve communication processes among staff as well as between patients/families and the health care team.

An overview of the cognitive interviewing (CI) protocol and development, delivery, and initial successes of two CI training programs.

This webinar discusses the key role risk managers play to prevent opioid-induced respiratory compromise.

Best practices and a road map for those responsible for patient safety for how to design and implement a procedural sedation risk assessment.

This presentation addresses how "bad apple" claims can spiral into complex situations involving licensing and accreditation issues, criminal investigations, and ethical dilemmas.

Learn how to showcase your claims program while also making sure that you are getting the services you need from your third-party administrator (TPA).